Tasks performed by a co-host, such as guest communication, cleaning, maintenance, and problem resolution.
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Actively soliciting and responding to guest feedback to identify areas for improvement, enhance the guest experience, and build a positive reputation.
A collaborative approach to vetting potential guests before accepting bookings, often involving communication and review of profiles by both property owners and…
The built-in communication platform on Airbnb and VRBO that allows hosts and guests to interact securely before, during, and after a booking.
Implementing clear, concise, and timely communication strategies throughout the guest journey, from booking to checkout, to ensure a positive experience.