Online platforms or groups where short-term rental hosts and managers can connect, share advice, discuss industry trends, and seek support.
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The practice of being transparent and disclosing all fees and charges associated with a short-term rental upfront, ensuring guests are fully aware…
Pre-prepared sets of questions sent to guests after booking or after their stay to gather feedback on their experience, preferences, and areas…
A method of communicating with guests where messages are not exchanged in real-time. This allows hosts and guests to respond at their…
An “Ojalá Guarantee” is a promise made to guests, assuring them of a certain standard of quality, comfort, or satisfaction during their…