A record of all interactions and communications with guests, including inquiries, booking confirmations, and issue resolutions.
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A digital or printed guide providing guests with essential information about the property, amenities, house rules, and local recommendations.
Using technology like automated messaging, instant booking confirmation, and multilingual support to streamline guest interactions and provide prompt assistance.
A common listing feature indicating that the rental price includes the cost of essential utilities like electricity, water, gas, and internet.
Refers to a meticulous and comprehensive cleaning process, often section by section, that ensures a short-term rental is spotless and sanitized for…