A record of all interactions and communications with guests, including inquiries, booking confirmations, and issue resolutions.
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Semi-fictional representations of ideal guests, created based on market research and data analysis. Guest personas help understand target audiences, their needs, and…
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The stage in the guest journey when potential guests research and form opinions about a short-term rental before booking.
A specialized business that provides comprehensive management services for short-term rental properties, handling tasks such as listing optimization, guest communication, cleaning, maintenance,…