The various platforms or methods used to communicate with guests, including email, SMS, messaging apps, and phone calls.
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Adapting communication style and messaging to resonate with the preferences and expectations of the defined target market, fostering trust and positive interactions.
A promotional strategy where hosts offer free stays, discounts, or other incentives to attract guests, boost bookings, and increase visibility.
An insurance policy or service plan that covers damages to furniture within a short-term rental property caused by guests or accidents.
A wired network connection often providing faster and more stable internet access than Wi-Fi. Offering an Ethernet connection can be a desirable…