Software hosted on remote servers that allows property managers to manage bookings, guest communication, and other operational tasks from any device with internet access.
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The process of addressing and resolving problems or disputes that may arise between hosts and guests during a short-term rental stay.
The organic promotion of a rental property through positive guest experiences and recommendations shared with friends, family, and online reviews.
Platforms like Airbnb and VRBO that allow guests to leave public reviews and ratings based on their stay experience.
A metric used to track the average number of nights guests stay in a short-term rental, providing insights into booking patterns and…