Software hosted on remote servers that allows property managers to manage bookings, guest communication, and other operational tasks from any device with internet access.
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A metric used by Airbnb and VRBO to track how quickly a host responds to guest inquiries and booking requests, influencing search…
The tone, clarity, and effectiveness of a host’s communication with guests, fostering positive interactions and addressing inquiries professionally and promptly.
A revenue management strategy that focuses on maximizing rental income by optimizing pricing, occupancy rates, and operational efficiency.
A set of questions asked to potential guests before booking to assess their suitability and minimize risks.