Software or systems used to manage interactions with potential and existing guests, including inquiries, bookings, and communication.
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Providing comprehensive training to virtual assistants on specific tasks related to short-term rental management, ensuring efficiency and consistency.
A marketing approach that encourages guests to explore the surrounding area and support local businesses. Hosts can provide recommendations for restaurants, shops,…
Implementation of sustainable practices and technologies in short-term rentals to reduce energy consumption, lower environmental impact, and potentially reduce operating costs. Examples…
The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.