A process that allows guests to access a property without in-person interaction with the host or property manager. This typically involves using smart locks, keypads, or lockboxes.
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Using software to automate guest communication, such as sending check-in instructions, answering frequently asked questions, and providing local recommendations.
Activities prohibited in a short-term rental property, often outlined in the rental agreement and local laws, such as illegal drug use, parties…
The process of tracking, analyzing, and reporting on the financial performance of vacation rental properties. This includes generating income statements, balance sheets,…
Going above and beyond to provide exceptional service, address guest needs promptly, and create memorable experiences.