Virtual backgrounds used during online meetings, increasingly popular for remote property tours and guest interactions.
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The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.
A reservation made directly with the host or property manager, bypassing third-party platforms like Airbnb or VRBO.
Third-party services that provide identity verification and background checks on potential guests to help hosts make informed booking decisions.
The exchange of information and interaction between a short-term rental owner/manager and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, and…