Data that a guest intentionally and proactively provides to a host or platform, such as preferences shared during booking.
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A term used to describe a contract that is very strong and difficult to break. Having an ironclad rental agreement is crucial…
The online representation of a short-term rental host on platforms like Airbnb and VRBO, showcasing their profile picture, bio, hosting experience, guest…
Implementing strategies to make the guest arrival and check-in experience as seamless and stress-free as possible, such as clear instructions, keyless entry,…
Features allowing guests to personalize communication preferences, such as preferred language, communication channels, and frequency of messages.