Insurance or security deposits that cover costs associated with accidental or intentional damage to the property caused by guests.
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A refundable fee collected by hosts to cover potential damages to a short-term rental property caused by guests during their stay.
The highest rating achievable on platforms like Airbnb and VRBO, representing exceptional guest satisfaction across various aspects of the rental experience.
Specific guidelines and restrictions set by hosts for their short-term rentals, covering aspects like smoking, pets, parties, and noise levels.
The process of addressing and resolving guest issues or complaints effectively and efficiently, aiming to turn negative experiences into positive ones and…