The process of verifying the identity and assessing the suitability of potential guests before confirming a reservation, often involving background checks and reviews.
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Software or platforms that facilitate communication between hosts and guests, including messaging, automated responses, and scheduling tools.
Regular assessments, conducted every three months, of key performance indicators like occupancy rates, booking trends, and revenue to inform business decisions.
A formal agreement outlining the terms of a collaborative marketing campaign between two or more entities in the short-term rental industry to…
Developing effective communication protocols for interacting with guests before, during, and after their stay, using various channels like messaging apps and email.