The exchange of information, inquiries, and updates between hosts and guests throughout the booking process and during their stay.
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Providing amenities that cater to unique experiences, such as local tours, cooking classes, or adventure packages.
A fictional term referring to prompt, proactive, and personalized communication with guests throughout their stay, ensuring a positive and well-supported experience.
A plan for managing online reviews, including responding to both positive and negative feedback in a timely and professional manner to maintain…