Personalized assistance provided to guests, often including recommendations, booking arrangements for activities, and other services that enhance their stay.
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A Polish phrase meaning “a stone’s throw away,” highlighting the importance of emphasizing proximity to attractions, amenities, and transportation hubs in short-term…
An online platform offering training and resources for hospitality professionals, including those in the short-term rental industry, covering topics like guest service,…
A security practice that allows access to a network or device only from a pre-approved list of IP addresses. This can enhance…
The level of thermal satisfaction experienced by guests, influenced by factors like temperature, humidity, and air circulation, crucial for positive reviews.