The terms and conditions that outline the penalties or refunds associated with canceling a reservation, typically varying in flexibility depending on the time frame and platform policies.
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Gathering guest feedback and suggestions through QR codes linked to online surveys or feedback forms.
Dividing the target audience into distinct groups based on shared characteristics, such as demographics, travel motivations, or booking behavior, to tailor marketing…
The use of technology to analyze guest feedback from reviews, surveys, and social media to understand guest satisfaction and identify areas for…
Applicable taxes that hosts are responsible for collecting and remitting to local authorities, such as occupancy taxes or sales taxes.