Data that guests willingly and proactively share with hosts, such as preferences and interests, to enhance their stay experience.
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Providing round-the-clock assistance to guests, addressing inquiries, and resolving issues at any time of day or night.
A collection of essential toiletries and convenience items provided to guests in a short-term rental, often including travel-sized shampoo, conditioner, soap, lotion,…
The practice of proactively reaching out to guests with relevant information or offers, such as pre-arrival instructions, local recommendations, or promotions for…
While incredibly niche, if your property boasts ancient Ogham script carvings, offering translation or background information as part of the guest experience…