Data that guests willingly and proactively share with hosts, such as preferences and interests, to enhance their stay experience.
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A weekly marketing campaign where hosts offer discounts or special packages on Fridays to attract weekend travelers and boost occupancy during off-peak…
The use of technology to analyze guest feedback from reviews, surveys, and social media to understand guest satisfaction and identify areas for…
A recognition program by Airbnb that rewards hosts who consistently provide exceptional hospitality and meet specific performance criteria, such as high ratings…
A physical or digital guide provided to guests upon arrival, containing essential information about the property, amenities, house rules, and local recommendations.