The use of software to automate communication with guests, such as booking confirmations, check-in instructions, and post-stay reviews.
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Providing pet-friendly amenities like bowls, beds, toys, and waste bags to accommodate guests traveling with pets and enhance their experience.
A fee charged by platforms like Airbnb and VRBO to hosts for each booking made through their platform, usually calculated as a…
The Ojalá Effect in short-term rentals refers to the positive impact that exceeding guest expectations can have on bookings and reviews. Just…
A personalized digital or physical guide provided by short-term rental hosts, containing property information, local recommendations, and helpful tips for guests.