The use of software to automate communication with guests, such as booking confirmations, check-in instructions, and post-stay reviews.
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A popular travel website and app that provides user-generated reviews and booking options for hotels, restaurants, attractions, and vacation rentals, including those…
A booking where the guest has made a reservation but has not yet completed the booking process, such as providing payment information.
The process of reviewing and interpreting guest feedback gathered through questionnaires to identify areas for improvement and enhance the overall guest experience.
Adhering to local regulations, permits, and tax requirements related to short-term rentals in a specific jurisdiction.