A certification program offered by Bureau Veritas that assesses and recognizes sustainable practices in the hospitality industry.
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Actively monitoring and responding to online reviews, addressing guest feedback, and maintaining a positive brand image.
A Polish phrase meaning “a matter of taste,” acknowledging that guest preferences vary widely. Hosts should strive to create welcoming and versatile…
Maintaining a high standard of cleanliness and hygiene in a short-term rental property, often outsourced to specialized cleaning services.
Implementing security measures to identify and prevent fraudulent bookings and activities.