A certification program offered by Bureau Veritas that assesses and recognizes sustainable practices in the hospitality industry.
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Implementing and enforcing property rules and guidelines based on past guest requests and behaviors to prevent issues and ensure a smooth experience.
The arrangement and types of beds provided in a short-term rental property, influencing the maximum occupancy and suitability for different guest groups.
Facilitating guest arrival without physical interaction using keyless entry systems, lockboxes, or smart locks, offering convenience and flexibility.
Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.