A unit of energy commonly used to measure the heating or cooling capacity of HVAC systems, important for maintaining comfortable temperatures in short-term rentals.
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Marketing strategies and messaging that focus on the needs, desires, and experiences of potential guests to attract bookings and build brand loyalty.
Providing essential and thoughtful amenities for guests in a short-term rental, such as toiletries, cleaning supplies, coffee, tea, and basic pantry items.
Slang for informal communication between hosts and guests, typically regarding booking details, local recommendations, or addressing guest inquiries.
A set of guidelines that prohibits hosts from discriminating against guests based on race, religion, national origin, disability, sex, gender identity, or…