A business model that combines a physical presence, such as a property management company, with an online presence, like listings on Airbnb and VRBO.
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The proactive approach of anticipating and exceeding guest expectations throughout their entire short-term rental experience.
A status awarded by Airbnb to hosts who consistently meet specific performance criteria, including high guest ratings, responsiveness, and booking acceptance rates.
Refers to the physical equipment and fixtures in a short-term rental, such as door handles, locks, appliances, and plumbing fixtures.
A type of insurance policy specifically designed for short-term rental properties, covering potential risks such as property damage, liability, and loss of…