Creating a narrative around your short-term rental brand that connects with guests on an emotional level. This can involve sharing your property’s history, highlighting local experiences, or showcasing your unique hosting style.
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The process of vetting potential guests to minimize risks associated with property damage, disturbances, or other issues. This can include background checks,…
An abbreviation for “Short-Term Vacation Survey Response,” it refers to the feedback provided by guests through post-stay surveys, often used by hosts…
The overall feeling or ambiance of a short-term rental property, often influenced by factors such as decor, lighting, scent, and amenities.
Utilizing various communication channels like messaging apps, email, and SMS to provide a seamless and integrated guest experience throughout their stay.