The software and digital tools used to automate, streamline, and manage various business processes within a short-term rental operation, such as property management systems (PMS).
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All communication and interactions between hosts, guests, and platforms occurring online, including messaging, reviews, and booking processes.
Actively monitoring and responding to reviews on Yelp, addressing concerns, and leveraging positive feedback to enhance reputation and attract bookings.
Keeping a detailed record of all guest interactions and communication, including inquiries, booking confirmations, and any special requests, organized by week, to…
A detailed list of outstanding repairs, cleaning tasks, or maintenance items that need to be addressed in a short-term rental property, typically…