The fundamental redesign and implementation of core business processes within a short-term rental operation to achieve dramatic improvements in performance, efficiency, and guest satisfaction.
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A contactless check-in process where guests can access keys or a lockbox without face-to-face interaction with the host or property manager.
Training programs for cleaning staff, property managers, or virtual assistants that focus on effectively handling and responding to guest requests.
Inquiries from potential guests seeking personalized pricing for specific dates and durations before committing to a booking.
A type of traditional Japanese inn that features tatami-matted rooms, communal baths, and other amenities.