The overall effectiveness and efficiency of a short-term rental business’s processes in consistently delivering high-quality guest experiences and achieving business objectives.
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An agreement where a property owner grants a single property manager or platform exclusive rights to market and manage their short-term rental.
A semi-fictional representation of a host’s perfect guest, outlining their demographics, interests, travel habits, and desired experience. Used to tailor marketing and…
The exchange of information and interactions between hosts and guests before, during, and after a short-term rental stay.
Outsourcing the upkeep and care of the property’s outdoor spaces, including lawn care, landscaping, and pool cleaning, to enhance curb appeal and…