The practice of contracting specific business processes, such as guest communication, cleaning, or maintenance, to external service providers specializing in short-term rentals.
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A structured introduction provided to new hosts by a property management company, covering topics like listing optimization, guest communication, and legal compliance.
The period before a guest’s scheduled arrival date during which they can cancel their reservation without incurring any financial penalties.
Proactive monitoring and management of online reviews and ratings across multiple platforms to maintain a positive brand image.