A standardized graphical representation used to document and communicate business processes within a short-term rental operation, such as BPMN (Business Process Model and Notation).
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Feedback and ratings provided by hosts about their experience with guests after their stay, promoting responsible guest behavior and accountability.
A detailed record of all maintenance and repairs performed on equipment provided in a short-term rental, ensuring accountability and proactive maintenance planning.
A pricing strategy that considers factors like demand, seasonality, and competitor pricing to optimize rental rates based on guest behavior.
The practice of promptly and effectively responding to guest inquiries, messages, and requests both before and during their stay to ensure a…