The complete end-to-end flow of activities involved in a specific business process, such as guest acquisition or property maintenance, within a short-term rental context.
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The practice of analyzing data and market trends to optimize pricing and occupancy rates for maximum revenue.
A visual representation of how different brand messages connect to specific target audiences, customer needs, and marketing channels, providing a clear roadmap…
Software or tools used to manage communication with guests, including inquiries, bookings, and post-stay feedback.
Applying house rules, such as no smoking or pet policies, uniformly to all guests to maintain fairness and prevent misunderstandings or disputes.