A structured set of guidelines, methodologies, and best practices used to manage and standardize various processes involved in operating a short-term rental business.
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A strategic gap intentionally left in the booking calendar to accommodate unforeseen circumstances, such as last-minute cancellations or cleaning delays.
The concept of ensuring smooth and effortless communication between hosts, guests, and any relevant third-party services throughout the entire short-term rental process….
The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
The concept of aligning guest preferences and property attributes for optimal guest satisfaction and positive reviews.