The creation and implementation of efficient and effective workflows for managing various aspects of a short-term rental business, from guest inquiries to check-out.
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The process of preparing and decorating a short-term rental property to enhance its visual appeal, highlight its best features, and attract more…
The percentage of time a short-term rental property is booked and occupied during a given week, often used as a key performance…
The quality of service provided to guests at Ibis hotels, including responsiveness, helpfulness, and problem-solving.
The sum of all interactions and perceptions guests have with a host and their property, from the initial booking process to the…