A type of short-term rental management company that specializes in managing a smaller number of high-end or unique properties, often providing personalized services.
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Using pre-written messages to streamline guest communication, often customized for specific inquiries or situations, enhancing efficiency in guest relations.
The process of verifying the identity and assessing the suitability of potential guests before confirming bookings.
Having contingency plans in place for extreme weather events, such as hurricanes, snowstorms, or heatwaves.
A set of standardized procedures for cleaning and sanitizing a short-term rental property between guest stays, ensuring a hygienic and welcoming environment.