An inquiry from a potential guest to reserve a short-term rental for specific dates. Hosts can choose to accept, decline, or send a special offer in response to a booking request.
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A third-party individual or company hired by a property owner to manage their short-term rental listing and guest communications, often without the…
The process of addressing and mitigating the impact of negative reviews from guests, including responding professionally and resolving issues publicly.
The percentage of website visitors or potential guests who take a desired action, such as making a booking or submitting an inquiry.
Information about a specific booking on Airbnb or VRBO, including the guest’s name, dates of stay, number of guests, and total price.