A centralized document or system that outlines the key brand messages, guidelines, and assets for a short-term rental, ensuring consistency and clarity in all communication efforts.
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The terms and conditions that outline the rules and penalties for guests canceling their bookings, protecting both hosts and guests.
A verification process used by some vacation rental platforms (like Airbnb) where hosts can choose to have their identity and listing information…
Using natural language processing and machine learning techniques to analyze guest reviews, feedback, and online mentions to understand their overall sentiment and…
Communication exchanged between hosts and guests through spoken words, either in person or remotely, which can be important for building rapport and…