A rating given to businesses by the Better Business Bureau (BBB) based on their trustworthiness and performance. A good BBB rating can increase guest trust and bookings.
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A management approach focused on continuous improvement of all aspects of a business, including short-term rental operations, to enhance guest satisfaction and…
Using third-party services to verify guest identities, check for criminal records, and assess the risk of potential guests.
A situation where one party’s gain is directly offset by another’s loss, sometimes relevant in competitive short-term rental markets.
Integrating QR codes with smart home devices to allow guests to control aspects of the property, such as lighting or temperature, through…