The understanding that guests seek a balance between the price they pay and the value they receive from their short-term rental experience, encompassing factors like amenities, location, and host communication.
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Axiom of Value
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The use of pre-written messages and scheduling tools to streamline guest communication, providing timely responses to inquiries, confirmations, and check-in instructions.
Strategies and tools for tracking guest arrivals and departures, managing access to the property, and ensuring the security of both guests and…
The overall sentiment and reviews of Ibis hotels found on online platforms, such as travel websites and social media.
The process of vetting potential guests by reviewing their profiles, reviews, and communication to ensure a safe and positive experience for both…