The understanding that tailoring the guest experience to individual preferences and needs, through personalized recommendations or small touches, enhances satisfaction and fosters positive reviews.
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A group of similar short-term rental properties in the same market that are considered direct competitors, used for benchmarking and pricing strategies.
Hosts with deep knowledge of their area can provide valuable recommendations for restaurants, attractions, and hidden gems.
Elements influencing guest choices and actions during their stay, encompassing cultural norms, travel purpose, and personal preferences.
Personalizing a guest’s stay by providing amenities, recommendations, or services based on their specific needs, preferences, or interests.