A proactive approach to property maintenance that involves scheduling regular inspections and addressing potential issues before they escalate, minimizing guest disruptions.
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The period between when a guest can make a reservation and the actual check-in date for a short-term rental, influencing pricing and…
The tendency of guests to consistently choose a specific short-term rental brand or host over competitors.
Establishing consistent and standardized communication practices with guests throughout their stay, from pre-arrival instructions to post-departure follow-up.
Utilizing instant messaging features within platforms or dedicated apps for swift communication with guests regarding bookings, inquiries, or issues.