The practice of managing bookings and guest communication across different time zones while remaining responsive during reasonable hours.
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Establishing consistent and standardized communication practices with guests throughout their stay, from pre-arrival instructions to post-departure follow-up.
A personalized digital or physical guide provided by short-term rental hosts, containing property information, local recommendations, and helpful tips for guests.
The primary customer segment that Ibis hotels aim to attract, typically budget-conscious travelers and business travelers.
Collaborations between short-term rental hosts and local businesses or tourism boards to offer exclusive discounts or experiences to guests.