The practice of managing bookings and guest communication across different time zones while remaining responsive during reasonable hours.
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Key performance indicators (KPIs) used to track the success of a short-term rental business, such as occupancy rate, average daily rate, and…
A feature within the messaging systems of platforms like Airbnb and VRBO that allows hosts to disregard and hide messages from specific…
Using natural language processing to determine the overall sentiment (positive, negative, neutral) expressed in guest reviews.
Promotional activities aimed at attracting potential guests and generating bookings for a vacation rental property.