A performance metric used in the hospitality industry that calculates the average revenue generated per available room, considering both occupancy rate and average daily rate.
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Communication between hosts and guests through platform messaging systems or other channels, facilitating booking inquiries, check-in instructions, and support.
A measure of how quickly a short-term rental property receives bookings over a given period. A higher velocity indicates strong demand.
Third-party services that provide identity verification and background checks on potential guests to help hosts make informed booking decisions.
The use of technology to automate repetitive customer service tasks in short-term rental management, such as responding to frequently asked questions or…