A key performance indicator (KPI) in the hospitality industry, calculated by dividing the total revenue generated from bookings by the number of nights booked.
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Common errors made by new short-term rental hosts, such as poor communication, inaccurate listings, or inadequate guest preparation.
A dedicated website for a short-term rental property or portfolio that provides detailed information, photos, availability, booking options, and guest resources.
Methods for granting guests access to the short-term rental, such as keyless entry systems, lockboxes, or on-site staff.
A fictional term referring to prompt, proactive, and personalized communication with guests throughout their stay, ensuring a positive and well-supported experience.