A method or platform provided by a short-term rental platform or property manager that allows guests to leave reviews, feedback, or suggestions after their stay.
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Implementing systems and procedures to ensure the consistent delivery of high-quality guest experiences, encompassing property cleanliness, maintenance, amenities, and overall satisfaction.
The use of automated messaging tools and platforms to streamline and personalize guest communication, such as sending booking confirmations, pre-stay instructions, and…
Collaborations between short-term rental hosts and local businesses, such as restaurants, tour operators, and transportation services, to enhance guest experience and generate…
A personal welcome by the host or property manager upon a guest’s arrival at a short-term rental.