The use of digital surveys or feedback forms to automatically collect guest reviews and insights after their stay.
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A set of recommended behaviors and courtesies for guests staying in a short-term rental, covering aspects like noise levels, trash disposal, and…
A system for handling maintenance requests from guests, including tracking, communication with service providers, and resolution.
The brand’s focus on providing simple, comfortable, and affordable accommodations for value-conscious travelers.
A communication tool integrated within a platform like Airbnb or VRBO, or a third-party service, allowing hosts to communicate with guests before,…