The use of digital surveys or feedback forms to automatically collect guest reviews and insights after their stay.
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A period of time marked as unavailable for booking on a short-term rental calendar, typically due to maintenance, owner use, or other…
The period between a destination’s peak season and off-season, offering a balance of pleasant weather, fewer crowds, and potentially lower prices.
The goal of providing guests with a smooth and enjoyable experience from booking to checkout, encompassing clear communication, easy access, comfortable accommodations,…
A small but thoughtful amenity that can enhance the guest experience, particularly for those traveling for business or special occasions.