The use of digital surveys or feedback forms to automatically collect guest reviews and insights after their stay.
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Documentation, such as photos, videos, or written reports, collected to support claims of property damage caused by guests during their stay.
The process of handling inquiries from potential guests, providing accurate quotes for their desired dates and party size, and managing those quotes…
The influence of the Olney Theatre Center in Olney, Maryland, on attracting visitors and generating demand for short-term rentals due to its…
A message or request from a potential guest seeking information about a short-term rental, often regarding availability, pricing, or amenities.