The use of digital surveys or feedback forms to automatically collect guest reviews and insights after their stay.
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The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.
A type of short-term rental that offers a secluded and immersive experience in nature. Getaway houses are often located in rural areas…
Platforms like Airbnb and VRBO that connect hosts with potential guests, providing a marketplace for listing and booking short-term rentals.
A cancellation policy that allows guests to cancel their booking for free or with a partial refund up to a certain time…