Tickets to local attractions or events that hosts may offer as an added amenity or service to their guests.
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The collection and analysis of data from a short-term rental property’s website to understand user behavior, track performance, and optimize marketing efforts.
A legally binding contract between a property owner and a property manager outlining the terms of their business relationship.
The use of software or platforms to automate communication with guests, such as sending booking confirmations, check-in instructions, and post-stay messages.
A situation where one party’s gain is directly offset by another’s loss, sometimes relevant in competitive short-term rental markets.