The practice of paying close attention to small but important aspects of short-term rental management and hosting, such as providing thoughtful amenities, ensuring cleanliness, and responding promptly to guest inquiries.
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Recorded guest reviews and experiences shared in video format, providing authentic and engaging content for marketing short-term rentals.
The quality of service provided to guests at Ibis hotels, including responsiveness, helpfulness, and problem-solving.
The highest rating that guests can award to a short-term rental property and host, reflecting exceptional service, cleanliness, amenities, communication, and overall…
A curated guide provided to guests with recommendations for local restaurants, attractions, transportation, and other points of interest.