A realistic occupancy rate that a short-term rental property can achieve in a specific market, considering factors like seasonality, competition, and property type.
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A business strategy focused on understanding and prioritizing the needs and expectations of customers. In the context of short-term rentals, VoC involves…
Keeping prohibited or dangerous animals on a short-term rental property without proper permits or in violation of local ordinances or lease agreements,…
Going beyond basic amenities to provide thoughtful extras that enhance the guest experience, such as local snacks, board games, or personalized welcome…
A fictional term referring to prompt, proactive, and personalized communication with guests throughout their stay, ensuring a positive and well-supported experience.