A booking that has a higher than usual likelihood of cancellation, modification, or no-show, often due to factors like last-minute booking or a guest’s booking history.
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Sending a structured survey to guests after their stay to gather detailed feedback on their experience, identify areas for improvement, and enhance…
Detailed guidelines and procedures for cleaning and sanitizing short-term rental properties between guest stays.
Accommodating guest requests for check-in or check-out times outside the standard schedule, often requiring flexibility and communication from the host.
A digital service or platform that assists guests with booking activities, transportation, and other experiences during their stay.