A situation where one party in a transaction has more information than the other, such as a host knowing more about the property’s condition than a guest.
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The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.
A thorough cleaning process that goes beyond standard cleaning procedures, often conducted between guest stays to ensure hygiene and sanitation.
The period of time during which guests can make reservations for a short-term rental property, often extending several months into the future.
A legal venue for resolving disputes, typically involving smaller amounts of money, that may arise between hosts and guests, such as property…