A feature on Airbnb and VRBO that allows potential guests to contact hosts with questions before booking.
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A contactless check-in process where guests can access keys or a lockbox without face-to-face interaction with the host or property manager.
Specialized insurance coverage designed for short-term rental properties, protecting hosts from liabilities related to property damage, guest injuries, and business interruptions.
A business philosophy that prioritizes the needs, preferences, and satisfaction of guests in all aspects of short-term rental management and operations.
A cleaning service offered to guests staying for an extended period, typically performed weekly or bi-weekly depending on the length of their…