The overall impression and ease of access guests encounter upon arriving at a short-term rental, encompassing check-in procedures, property access, and initial impressions.
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The process of addressing and resolving disputes or disagreements between hosts and guests or other stakeholders.
The ongoing interaction between hosts and guests throughout the booking process, stay, and post-stay period, facilitated through various platforms and channels.
The improper disposal of hazardous or regulated substances, such as chemicals or waste, on a short-term rental property, which can result in…