A security measure used by hosts to verify the identity and criminal history of potential guests before confirming a booking.
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A customer service approach in short-term rental management that emphasizes personalized attention, proactive communication, and anticipating guest needs to create exceptional experiences.
The specific group of travelers a host aims to attract with their rental property, such as families, business travelers, or budget-conscious backpackers.
Monitoring, responding to, and leveraging guest reviews to improve the rental experience and attract future bookings.
A gas-powered grill often provided as an amenity for guests to use during their stay.