The formal procedure for challenging a decision made by a platform like Airbnb or VRBO, such as a booking cancellation penalty or a negative review.
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The vertical distance between the crest of a tsunami wave and the mean sea level.
A key metric for short-term rental businesses, representing the predictable income generated from recurring subscriptions or services, such as property management fees.
The process of effectively communicating with short-term rental guests before, during, and after their stay, addressing inquiries, providing instructions, and resolving issues…
Guidelines and best practices for providing exceptional service and creating a welcoming and comfortable experience for short-term rental guests.