Proactively anticipating and fulfilling guest needs before they arise, going beyond expectations to create a memorable experience.
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A communication method where messages are not exchanged in real-time, allowing hosts and guests to respond at their convenience. Examples include emails,…
The practice of listing and managing a short-term rental across multiple platforms, such as Airbnb, VRBO, and Booking.com, to maximize exposure and…
The process of vetting potential renters to ensure they meet specific criteria, such as background checks and income verification, even for short…
The price charged per night for a short-term rental, often fluctuating based on demand, seasonality, and other factors.